Terms of Purchase
TERMS OF PURCHASE
These Terms of Purchase (“Terms”) apply to all orders, purchases, and transactions completed through the auronov online store (the “Website” or “Site”).
The Website operates under the auronov brand and is owned and operated by Tianjin Mingjue Technology Co., Ltd. (“Company,” “we,” “us,” or “our”).
All purchases made through the Website are also subject to our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other applicable policies or notices published on the Website.
Please carefully review these Terms before placing an order.
By submitting an order, completing a purchase, or using any purchase-related function provided through auronov, you confirm that you have read, understood, and agreed to these Terms.
WEBSITE OPERATOR INFORMATION
The auronov website is owned and operated by:
Brand:
auronov
Legal Company Name:
Tianjin Mingjue Technology Co., Ltd.
Business Address:
Chaoyang Subdistrict
Guangchang Road No.132
Baodi District, Tianjin
China
Customer Support Email:
service@auronov.com
Business Phone:
18622671195
Transactions completed through this Website are conducted as part of the business operations of Tianjin Mingjue Technology Co., Ltd.
SECTION 1 – GENERAL PURCHASE CONDITIONS
By purchasing products through auronov, you confirm that:
- You have reached the legal age required to enter into a legally binding agreement in your jurisdiction;
- You have the legal authority and ability to complete the purchase;
- Your purchase, receipt, possession, and use of purchased products comply with applicable laws and regulations.
You agree to use this Website and purchase products only for lawful purposes and in accordance with these Terms and all applicable requirements.
You are responsible for ensuring that products purchased through our Website may legally be purchased, imported, received, possessed, and used in your location.
Where permitted by applicable law, communications with our customer support team may be retained for legitimate business purposes, including:
- Customer assistance;
- Order support;
- Security verification;
- Service improvement;
- Dispute handling;
- Business record management.
SECTION 2 – PRIVACY AND PERSONAL INFORMATION
Our collection, use, storage, and processing of personal information are described in our Privacy Policy.
When you access our Website, place an order, contact customer support, or use our Services, we may collect information including:
- Name;
- Email address;
- Telephone number;
- Billing information;
- Shipping information;
- Order details;
- Transaction-related information;
- Customer service communications;
- Website and device usage information.
Personal information will be handled according to our Privacy Policy and applicable privacy regulations.
We may update our Privacy Policy from time to time due to changes in:
- Business operations;
- Services;
- Technology;
- Legal requirements.
The latest version of our Privacy Policy will be available through the auronov Website.
SECTION 3 – ORDERS AND PURCHASES
Order Review and Acceptance
Submitting an order does not automatically mean that your order has been accepted or that fulfillment has started.
Before processing an order, we may review the order and may reasonably delay, restrict, refuse, suspend, or cancel an order in circumstances including:
- Product availability issues;
- Incorrect or incomplete order information;
- Payment authorization problems;
- Suspicious or unauthorized transactions;
- Pricing or technical errors;
- Delivery limitations;
- Legal or policy-related concerns.
Where necessary, we may request additional information relating to:
- Billing details;
- Shipping information;
- Payment authorization;
- Order verification.
If an order is cancelled after payment has already been collected, any applicable refund will generally be issued to the original payment method.
Where permitted by law, we may correct or update:
- Product descriptions;
- Pricing information;
- Product specifications;
- Promotions;
- Availability details;
- Website content errors.
If a significant error affects an order that has already been submitted, we will make reasonable efforts to contact you and provide an appropriate solution.
SECTION 4 – PRODUCT INFORMATION AND DESCRIPTIONS
We make reasonable efforts to ensure that product information displayed on the auronov Website is accurate and updated.
Product information may include:
- Product descriptions;
- Images;
- Specifications;
- Pricing;
- Product features.
However, minor differences may occur due to factors including:
- Screen settings;
- Device displays;
- Lighting conditions;
- Photography;
- Production batches;
- Packaging updates;
- Manufacturing variations.
If a product received is materially different from the description displayed on our Website, please contact our customer support team.
Eligible return and refund requests will be handled according to our Return & Refund Policy.
Customers are encouraged to review all available product information before completing a purchase.
SECTION 5 – PRICING AND PROMOTIONS
We make reasonable efforts to ensure that all prices displayed on our Website are accurate.
However, pricing errors may occasionally occur due to:
- Technical issues;
- System errors;
- Typographical mistakes;
- Incorrect information transmission.
Where permitted by applicable law, if an incorrect price is displayed, we may:
- Correct the displayed price;
- Contact you for confirmation;
- Cancel the affected order;
- Refund any payment already collected for a cancelled order.
Product prices may change from time to time unless otherwise required by applicable law.
Promotional offers, discounts, and coupon codes may be subject to additional conditions, including:
- Expiration dates;
- Minimum purchase requirements;
- Eligible products;
- Usage restrictions;
- Other promotional conditions.
The applicable price for your order will generally be the price displayed during checkout and confirmed in your order details, subject to correction of obvious errors where permitted by law.
SECTION 6 – PRODUCT AVAILABILITY
Product availability may change without prior notice.
Although products may appear available when an order is placed, certain items may become unavailable before fulfillment is completed.
If this occurs, we may:
- Contact you regarding the situation;
- Remove the unavailable item from your order;
- Offer an alternative option where available;
- Cancel the affected portion of the order;
- Issue an applicable refund.
Processing and delivery timelines may depend on:
- Product availability;
- Inventory conditions;
- Shipping destination;
- Logistics arrangements;
- Customs procedures;
- Other operational factors.
Please review our Shipping Policy for additional delivery information.
SECTION 7 – SHIPPING AND DELIVERY
Orders placed through auronov are processed, shipped, and delivered according to our Shipping Policy.
Estimated delivery times are provided for general reference and may be affected by circumstances including:
- Product availability;
- Shipping destination;
- Carrier operations;
- Customs clearance or inspections;
- Local delivery services;
- Public holidays;
- Severe weather conditions;
- Transportation interruptions.
Unless specifically stated otherwise, estimated delivery times are not guaranteed.
Orders containing multiple products may occasionally be shipped separately and arrive at different times.
Where tracking information is available, customers will receive shipment tracking details after the order has been dispatched.
If tracking information has not updated for an extended period, the shipment is significantly delayed, or the package appears to be missing, please contact our customer support team.
SECTION 8 – PRODUCT REQUIREMENTS AND LOCAL USE
Products offered through auronov are provided subject to the shipping regions, availability conditions, and requirements described in our applicable policies.
Product appearance, packaging, labels, and specifications may occasionally vary due to:
- Production batches;
- Supplier arrangements;
- Packaging updates;
- Manufacturing adjustments;
- Fulfillment requirements.
Customers should carefully review product information before completing a purchase.
Nothing in this section is intended to limit any mandatory consumer rights that cannot legally be excluded.
TERMS OF PURCHASE
SECTION 9 – WARRANTIES AND CONSUMER RIGHTS
Any specific warranty information, if provided, will be described on the applicable product page, product packaging, documentation, or other materials supplied with the product.
Unless expressly stated otherwise, warranties, guarantees, or service commitments provided by other sellers do not automatically apply to products purchased through auronov.
Any mandatory warranties, guarantees, or consumer protections required under applicable laws remain unaffected.
Nothing in these Terms is intended to exclude, waive, or improperly restrict any legal rights that cannot legally be excluded or limited.
SECTION 10 – TAXES, CUSTOMS, AND OTHER CHARGES
Applicable taxes, duties, or legally required charges may vary depending on:
- Shipping destination;
- Transaction details;
- Applicable laws and regulations.
Any charges collected directly by us will be displayed before your purchase is completed where applicable.
Customers are responsible for reviewing the final order summary, including any applicable charges, before submitting payment.
SECTION 11 – PAYMENT
Available payment methods will be displayed during checkout.
By submitting payment information, you confirm that:
- You are authorized to use the selected payment method;
- The information provided is accurate and complete;
- You authorize the applicable payment provider to process the transaction.
Payments may be processed through authorized third-party payment providers.
Your transaction may also be subject to the applicable terms, privacy policies, and security procedures of those payment providers.
We may delay, decline, restrict, or cancel an order where:
- Payment authorization cannot be completed;
- Payment information cannot be verified;
- Suspicious or unauthorized activity is identified.
If an order is cancelled after payment has already been collected, any applicable refund will generally be returned to the original payment method.
SECTION 12 – ORDER CANCELLATIONS
You may request cancellation before your order enters fulfillment, has been dispatched, or reaches a stage where cancellation is no longer reasonably possible.
To request cancellation, please contact:
Please include:
- Your order number;
- Relevant order details;
- The reason for your cancellation request where applicable.
If an eligible cancellation request is approved before shipment, any applicable refund will normally be issued to the original payment method.
Once an order has been dispatched, cancellation may no longer be available.
After receiving the product, customers may request an eligible return according to our Return & Refund Policy.
SECTION 13 – RETURNS AND REFUNDS
Returns and refunds are handled according to our Return & Refund Policy.
Eligible products may be returned within the applicable return period stated in that policy, subject to the relevant requirements.
Before sending any product back, customers should contact our customer support team to receive:
- Return instructions;
- Applicable return address;
- Additional information required for processing.
Please do not send returned products directly to our registered business address or to a manufacturer unless specifically instructed by our customer support team.
Return shipping responsibility depends on the reason for the return.
For preference-based returns, customers are generally responsible for applicable return shipping costs.
If a product arrives:
- Damaged;
- Defective;
- Incorrect;
- Missing essential components;
- Materially different from the product description;
auronov will provide an appropriate replacement, refund, or return solution without additional costs caused by our error.
Approved refunds will be processed according to the refund method and timeframe described in our Return & Refund Policy.
SECTION 14 – MANDATORY CONSUMER RIGHTS
Nothing in these Terms is intended to exclude, waive, or improperly limit any consumer rights or legal protections that cannot legally be excluded.
Purchases made through auronov are governed by these Terms together with other applicable website policies.
If any provision of these Terms conflicts with mandatory legal requirements applicable to you, those legal requirements will apply.
SECTION 15 – UPDATES TO THESE TERMS
We may update these Terms of Purchase periodically due to changes in:
- Products;
- Services;
- Business operations;
- Technology;
- Payment processes;
- Fulfillment procedures;
- Legal requirements.
The latest version of these Terms will always be available on our Website.
For completed purchases, the version of these Terms effective at the time the order was placed will generally apply unless otherwise required by applicable law.
SECTION 16 – CONTACT INFORMATION
If you have questions regarding these Terms, orders, payments, shipping, cancellations, returns, refunds, or other purchase-related matters, please contact us.
Brand:
auronov
Legal Company Name:
Tianjin Mingjue Technology Co., Ltd.
Business Address:
Chaoyang Subdistrict
Guangchang Road No.132
Baodi District, Tianjin
China
Customer Support Email:
service@auronov.com
Business Phone:
18622671195
Customer Service Hours:
9:00 AM – 6:00 PM, China Standard Time (UTC+8)
auronov is owned and operated by Tianjin Mingjue Technology Co., Ltd.